Frequently Asked Questions
What makes Sakinah different from a regular prayer mat?
Sakinah features a four-layer construction with 8 cm of targeted memory foam knee support and a 1 cm high-density base, designed to reduce pressure and bring greater comfort to every salah.
How thick is the knee-support area?
8 cm of memory foam targeted at the knee area.
What are the mat's dimensions?
120 × 70 cm.
Is Sakinah suitable for parents and older adults?
Yes, Sakinah is thoughtfully designed for anyone who experiences discomfort during prayer, including older adults and those with sensitive joints.
How do I clean the mat?
Remove the fabric cover and follow the washing instructions on the care label. Do not machine-wash the memory foam.
Why does my mat look flat when it arrives?
The mat is vacuum-sealed for shipping. It may take 1 to 3 hours for the memory foam to fully take its shape once unpacked.
Is it permissible to pray on a padded prayer mat?
Yes. Scholars have stated that praying on a padded surface is permissible, provided the forehead and nose rest firmly during sujūd. SAKINAH provides added comfort and support, especially for those experiencing pain, weakness, or joint discomfort, while preserving the essential positions of ṣalāh. And Allah knows best.
What is the shipping and return policy?
Orders are processed within 1–2 business days. We offer free local delivery in eligible Montréal areas, while Canadian shipping generally takes 3–10 business days. Returns are accepted within 30 days for unused, unwashed items in their original packaging. Return shipping is paid by the customer unless the item arrives damaged or incorrect. See our Shipping & Returns page.
SAKINAH is designed to improve comfort during prayer. It is not a medical device or a treatment for any medical condition.